Separate password from phrase
An unlock password controls local access; it is not your recovery phrase.
🛠️ Help center
What to Do If You Forget Your Password
Understand the difference between an app unlock password and a recovery phrase, and choose safer next steps if you lose password access.
PRACTICAL GUIDE
A reliable sequence to follow
Check your backup before resetting
Do not uninstall or wipe anything until your backup is verified.
Use trusted recovery steps
Follow instructions in a verified app on a trusted device.
Avoid remote recovery scams
Never send a recovery phrase to anyone promising to unlock your wallet.
WHY IT MATTERS
Security is a habit, not a single setting
Understand the difference between an app unlock password and a recovery phrase, and choose safer next steps if you lose password access.
Do not proceed if an unexpected website, message or transaction prompt asks you to reveal a recovery phrase. Independently verify the destination before sending assets.
● Review checklist
SourceVerified independently
Recovery phraseOffline
TransactionReview before approval
Illustrative safety checklistKEEP LEARNING